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Frequently Asked Questions


The questions and answers below reflect the most common concerns that are raised with us by volunteer co-ordinators, or people working within the volunteering sector in Newcastle.

If the answer you are looking for is not covered below, we will be pleased to answer any individual query or queries raised by registered organisations. As an accredited Volunteer Centre and Member of Volunteering England we also have access to all of Volunteering England'sresources at our disposal.

arrow Is there a minimum age for volunteers?



arrow Can Refugees and Asylum Seekers volunteer for us?


arrow Have you any suggestions for volunteers who would like to volunteer from their own home?


arrow Can people receiving benefits volunteer?


arrow I have a problem with a particular volunteer. What can I do?


arrow Do we need a volunteer policy?


arrow What questions should we ask on a registration (application) form?


arrow Who should we accept as a referee for a volunteer?


arrow What do I do if a volunteer is unsuitable?


arrow How do we check volunteers with the Criminal Records Bureau?


arrow What are the criteria for conducting a Criminal Records Bureau check on a volunteer?


arrow Should I take on someone with a criminal record as a volunteer?


arrow What is the best way to reimburse expenses?


arrow We seem to be losing volunteers faster than we recruit them. Where are we going wrong?


arrow Do I need to provide motor insurance for my volunteer drivers?


If your questions have not been answered here, please contact Volunteer Centre Newcastle