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Frequently Asked Questions


Click on any of the questions below to have more information.

[Thinking about volunteering] [Already volunteering]


Thinking about volunteering


arrow I want to volunteer but I'm not sure what I want to do?


arrow I don't live in Newcastle - will you still help me find a volunteering role?


arrow I have work/study/caring commitments during the day. Will I still be able to volunteer?


arrow If I apply for a voluntary role how soon will I be volunteering?



arrow The role I am looking at requires CRB clearance ( a police check) - how do I get one?



arrow I already have a CRB from a previous role or job. Do I need another one?



arrow I have a criminal record / police caution. Will this affect my ability to volunteer?


arrow I am a young person. Why do some roles have age restrictions on them?


arrow How long would I be expected to volunteer for? How many hours per week is a reasonable commitment?


arrow What if I want to take holidays / I have a caring commitment / if I'm not feeling well?


arrow If I volunteer will my benefits be affected?


arrow I have applied for a volunteering role on 'Do It' and I haven't heard anything back. Why?


arrow I've been told that the role advertised on 'Do It' no longer exists. Why are you still advertising it?


arrow I have not got anyone who can provide a reference for me. How do I get round this?


arrow I want a volunteering placement for the course I am studying. Can you help me with this?



Already volunteering


arrow I am already volunteering with one organisation. Can I volunteer with another organisation as well?



arrow How long do I have to volunteer in order to get a reference?



arrow I would like a paid job with the people I currently volunteer for. Is this realistic?



arrow I have a complaint about the way I am being treated as a volunteer. What do I do next?